Refund Policy

At Fir Brush Cleaning LLC, we stand behind the quality of our work and aim to provide a high standard of service on every visit. This Refund Policy outlines how we handle refunds, cancellations, and service concerns.

No Refunds After Service Completion
All cleaning services are considered final once completed. We do not offer full refunds after a service has been delivered.

Cancellation Fees
Cancellation or late rescheduling fees are non-refundable.

Service Concerns & Resolution
If you are not satisfied with any part of your cleaning, please contact us within 24 hours of your appointment. We will make reasonable efforts to address the issue, which may include a touch-up or partial correction.

Partial Refunds & Credits
In select cases, Fir Brush Cleaning Co. may offer:

Partial refunds, or
Service credits toward future cleanings

These are issued at our discretion and evaluated on a case-by-case basis.

Non-Eligible Situations
Refunds or credits will generally not be issued for:

Conditions outside the agreed scope of service
Pre-existing damage or heavily neglected areas
Issues reported after the 24-hour window

Our Approach
We are committed to fairness and customer satisfaction. While refunds are limited, we will always work with you in good faith to find a reasonable resolution when concerns arise.

Fir Brush Cleaning LLC values your trust and will always strive to deliver a level of service that reflects our standards.