Terms & Conditions

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Welcome to Fir Brush Cleaning Co. By using our website or booking our services, you agree to the following Terms and Conditions. Please read them carefully.

 

Services
Fir Brush Cleaning Co. provides residential cleaning services as agreed upon at the time of booking. Service details, pricing, and scope will be confirmed prior to each appointment.

 

Scheduling and Access
Clients are responsible for providing accurate contact information and ensuring access to the property at the scheduled time. If access is not available, we reserve the right to charge a cancellation or lockout fee.

 

Cancellations and Rescheduling
We request at least 24 hours notice for cancellations or rescheduling. Late cancellations may be subject to a fee.

 

Payment Terms
Payment is due upon completion of services unless otherwise agreed. We reserve the right to charge late fees for unpaid balances.

 

Satisfaction Guarantee
If you are not satisfied with any aspect of our service, please notify us within 24 hours. We will make reasonable efforts to address and correct any issues.

 

Limitations of Liability
While we take great care in cleaning your home, Fir Brush Cleaning Co. is not liable for:

• Pre-existing damage or wear and tear

• Items not disclosed as fragile or valuable

• Damage resulting from faulty or improper installation of fixtures

Any claims must be reported within 24 hours of service.

 

Safety and Working Conditions
We reserve the right to refuse or discontinue service if conditions are deemed unsafe, hazardous, or unsanitary beyond normal cleaning scope.

 

Use of Non-Toxic Products
We use non-toxic, eco-friendly cleaning products. By booking our services, you acknowledge and accept the use of these products unless otherwise requested in advance.

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Privacy
Your use of our services is also governed by our Privacy Policy. We do not sell or share your personal information except as outlined in that policy.

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Website Use
All content on our website is the property of Fir Brush Cleaning LLC and may not be copied, reproduced, or distributed without permission.

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Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Updates will be posted on our website with the revised effective date.

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Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
specialist@firbrush.com
(513) 987-7042

 

By using our website or booking our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.